Pet owners ask us lots of questions

Here are the most popular ones.

Where can I buy Robbie’s and Luaths dog foods?

You can buy online from our 24 hour pet food shop.

You can order by telephone in the UK  0845 373 4122 or 0845 373 4120
In Ireland Tel: 1 488 0597

Pet shops and outlets selling our holistic natural dog food ranges;

I have a very fussy dog, can you advise me how to get it to eat?

Firstly, to prevent the problem developing we should be feeding enough that the dog eats all that is presented and is going round the bowl looking for more. So if your dog walks away leaving food then that needs to stop. Measure out the amount of food presented and if any is left measure that and deduct from the next meal plus a little more. Use this approach at every meal until all that is presented is eaten – at every meal!

I have a Border Collie, do you do food for specific breeds?

Foods for specific breeds is a marketing myth. I’m sure it will not be long before one company brings out a dog food for dogs with curly tails. Seriously, there is no specialised food for breeds.

Do you have a range of healthy dog foods for senior dogs?

Senior dog foods is a marketing myth. Older dogs require less food and therefore you simply need to cut back the amount of adult dog food as your dog ages.

Can I feed both the Luath Holistic dog food and Robbie’s healthy dog food to my dogs?

Many dog owners will feed Luath’s dog food in the morning and Robbie’s dog food in the evening or vice versa. There should be no health problems for your dogs feeding both dog foods.

Do you measure the Robbie’s dog food before or after you add hot water?

Always measure the amount of Robbie’s healthy dog food before adding hot water.

How much hot water should I add to the Robbie’s holistic dog food?

Put the required amount of Robbie’s dog food in a bowl, cover with hot water and allow to cool. Stir before feeding to make sure there are no hot spots.

It seems that every time I turn around, my dog doesn’t like what I buy her to eat or she gets sick on it. Other times, she won’t touch it at all. I don’t understand it, can you explain?

This question is all too familiar with owners of dogs and for that matter cats too,

and the answer is really quite straight forward, the cat or dog is simply not hungry!

Time and again owners try to feed their pets with food which is not required.

In frustration they go and buy something else – probably more tasty which the pet will eat for a few days them stop.

The owner is back to square one worrying that the pet is not eating.

My dog vomits or has diarrhea occasionally but is not ill. Should I be concerened?

The vomiting or diarrhoea is a way of discharging this waste/toxins from the body.

The key to this problem is addressing the cause which is usually diet. Excess protein, fat, salt and sugar. Along with poor quality ingredients like corn meal or Soya as a protein source.

Chemicals also have a role to play – they should be avoided at all times.

Often the dog (or cat) habitually vomits in the mornings.

Feeding smaller more frequent meals may help the problem.

Why is meat or fish (protein) not listed as the first ingredient?

When pet food companies have a protein as the first ingredient in a completely dried food it is as a result of misleading labeling. The ingredient is either loaded with moisture or subject to extreme ingredient splitting to push it to the top.

Let me explain both approaches.

Chicken and chicken meal is differentiated simply by their moisture content.

Chicken, when being added to a recipe, contains a high percentage of moisture and may even have had water added – it is not uncommon for it to contain 80% moisture.

Chicken meal on the other hand has already had most of the moisture removed before being added to the recipe.

The misleading aspect of this ingredient listing is that when a complete dried food with chicken as the first ingredient is finished and packaged the moisture has been reduced in the whole recipe to around 8 – 10%. The reality is that pet owners do not realize that chicken, being the first ingredient listed, may only in fact be the 4th, 5th or even 6th ingredient by volume when production is finished. Often the chicken listing is given as a percentage say 26% but if the moisture was not allowed to be included the actual chicken would be less than 6%.

Chicken meal as already mentioned has had the moisture removed prior to inclusion in the diet but is not allowed to be listed in the same way as chicken.
In short  – chicken listed as the first ingredient  as in the above example is misleading the pet owning public.

To make ingredient listing is pet food more open the rules should be change to reflect the amount included as per the final finished ingredient.
Organic chicken listed as the first ingredient also implies the same as above and it its extreme conveys to the public that a large percentage of the finished product contain Organic chicken when the reality is that its only a tiny fraction of the food.