Privacy Policy

Land of Holistic Pets Privacy Policy

1. Definitions and General Statement

Land of Holistic Pets and its website, ‘’ and .com (hereafter referred to as “we”, “us”, “our”) recognise the importance of protecting the privacy of Personal Information collected about our Users (hereafter referred to as “you”, “your”). We do not disclose any individually identifiable Personal Information about you without your express and informed consent, unless required by law.

2. Collection

We collect your Personal Information where necessary during e-mail and site registration, store purchases, and other user registration processes. In addition, we collect statistical non-personally identifiable information from you in the form of usage data (for example, length of session, pages viewed, geographical location, etc.) for use as stated in the paragraph on “Usage” below.

3. Cookies

“Cookies” are industry standard, non-personally identifiable pieces of information that the are temporarily transfered to your computer to enhance your viewing and shopping experience. On this website we use cookies where necessary as stated above to enable you to shop in our secure store and to collect non-identifiable data about the use of our website as detailed further below.

4. Usage

We believe in protecting your privacy. To that end, we use “opt-in” collection methods wherever feasible, where you specifically choose to send us your information for specific, stated purposes. If you ever feel you have received an email from us in error, or wish to unsubscribe from an e-mail service you’ve signed up for, please contact us at

We use statistical, non-identifiable user information in the aggregate (such as geographical location, pages viewed, browser type, etc.) for improving the usability of

We use Personal Information such as your e-mail address to provide you with specifically requested “opt-in” services, such as e-mail news about our Site. We reserve the right to, on rare occasions but when necessary, send important e-mail announcements about to all Users, such as but not limited to, changes in services, changes of terms, or major site upgrades.

In short:

  • To process and communicate with you about your order.
  • To improve our products, services and website.
  • To maintain your account.
  • To send periodic information about products, trade shows and benefits that may be
    applicable to you.

5. Children (Minors)

Children (Minors) should always ask their parents or guardians for permission before providing any Personal Information to us. You must be 18 years or older, as required by law, to transact business and purchase items from our site. We expressly adhere to all laws and policies related to children’s privacy.

6. Security

We only collect Personal Information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we use state-of-the-art security technology to ensure the security, integrity, safety, encryption, and privacy of any sensitive Personal Information.
While we make all reasonable attempts to secure your Personal Information, we will not be held responsible for any involuntary breach of our security, and any actions by third parties resulting there from, such as but not limited to computer or internet hacking, equipment malfunction, acts of God, war, civil unrest, and any other causes beyond our reasonable control.

7. Sharing your information 

No. We will not sell or share your data with any third party unless required by law to do so.

8. Your right to be removed from our system

You have the right to have your details removed from our system at any time by your request, barring any that we are required by law to retain.

If you decide to have your data removed from our systems, this may well affect the quality of our services e.g. Special offers etc

Contact Information
Via e-mail: or
For additional information, please also read our Terms and Conditions of Use for using